CV
Specialist Skills
* Proicient with, and with a good knowledge of, Windows 95 to Vista and MS-DOS
* Competent with Microsoft Office, Internet and email applications – these are used daily
* Confident and skilled writer of HTML and XHTML pages to comply with the latest web standards
* Experience developing websites using PHP
* Basic knowledge of MySQL (independently and from PHP)
* Academic experience of XML, XSLT and XML Schema
* Academic knowledge and experience of Java, Javascript and OOP
* Academic experience and knowledge of Linux/Unix
* Good knowledge of PC hardware and architecture
* Networking knowledge and experience
* Full clean driving license (and own car)
Education
2004 – 2006: Queen Elizabeth’s School, Wimborne, Dorset
AVCE ICT AA
A-Level Computing C
A-Level Theatre Studies A
A-Level Business Studies A
2002 – 2004: Queen Elizabeth’s School, Wimborne, Dorset
11 GCSEs grade A-C, including Mathematics B, English B, Science AA, Information Technology A* and Business studies A*.
Employment Experience
July 2003 - October 2004 Stead and Simpsons (Supervisor), Wimborne
* Carry out till procedures to manage queues efficiently & serve and assist customers with returns and complaints.
* Inputting data onto the computer system, including wages weekly and ordering stock.
* Opening shop in the morning and closing shop in the evening, cashing up and banking each day
* Setting up and installing a stock control system so ordering could be done online
Skills: time management, team management, money handling, telephone manner, customer service.
October 2004 – September 2005 Something Different Butchers (Supervisor), Wimborne
* Carry out till procedures to serve and deal with customers, dealing with complaints.
* Cooking for each order for each day, by also doing this I could work out stock control and orders.
Skills: time management, customer service, ordering, stock control.
August 2005 – September 2006 Co-op (Supervisor), Colehill
* Carry out till procedures to manage queues efficiently & serve and assist customers with returns and complaints.
* Be aware of sales promotions and targets, and mark down items for sales.
* Opening shop in the morning and closing in the evening, banking and cashing-up after each shift.
Skills: time management, prioritising, communication, money handling, layouts and designs.
June 2005 – September 2006 Canford Drains, Wimborne
* Using a computer system to take bookings, and entering data into a system and making invoices.
* Installing a network and Internet connection including a printer for the office to use.
Skills: time management, developing relationships, prioritising, planning, customer service.
September 2006 – January 2008 Co-op (Supervisor), West Parley
* Serving and dealing with customers’ questions and complaints effectively and politely.
* Banking and cashing up at the beginning and end of each shift.
* Be aware of sales promotions and targets, marking down when needed.
* Opening shop in the morning and close in the evening.
Skills: planning, time management, telephone manner, teamwork, and customer service.
January 2007 – June 2007 Peer mentoring, Bishop of Winchester School, Bournemouth (Connections)
* Organize weekly meetings and support sessions to help students break down work into manageable pieces.
* Enforce students understanding in subjects they are taking so they are able to pass GCSEs
* Maintain professional attitude on issues such as confidentiality, marks and complaints.
Skills: planning, negotiating, motivating, develop relationships, prioritising.